Faster onboarding
Resource optimization
Increased revenue
UI Designer
Researcher
Coaches had to jump between Excel, Gmail, and WhatsApp just to track participants. The process was messy, time-consuming, and left coaches overwhelmed. With direct WhatsApp access, participants flooded coaches with small queries, slowing them down further.
Edge Plus Coaching Dashboard brought everything together: a clean, unified interface where coaches could view, update, and manage participants seamlessly. Key tasks—like reviewing blood work or sharing session notes—were integrated into one tool.
I interviewed coaches to understand pain points, mapped their existing workflows, and built iterative low-fidelity wireframes.
Each version was tested with coaches, PMs, and devs to validate usability.
The final dashboard was presented to stakeholders after multiple refinement rounds.
Dashboards look simple but are complex to design right
Making tools functional matters more than making them “pretty''
In healthcare, context is everything, so before designing ask